UK Operations Engineering & Fractional IT
Custom software, websites, web applications and automations built around how your business actually runs, without off-the-shelf bloat.
The operations engineer your business never had room to hire. We sit between the MSP that keeps things running but rarely builds around how you work, and the software house that only wants bigger projects.
The Problem With How Most SMEs Grow
A person re-types information between systems that will not talk. Email, domains and licences grow without anyone owning them. When something breaks, the answer is whoever is a bit more technical.
We close the gaps. Sometimes that means connecting what you have, sometimes building the missing piece, and often taking on the day-to-day IT so it stops landing on your team.
The re-typing stops and the IT has an owner, so the business runs without someone holding it together by memory. When something does break, there is a name to call.
Ways to work with us
We build custom software and automations, design fast websites that bring in enquiries, set up the business IT your team depends on, and look after all of it once it is live. If you are not sure which path fits, get in touch and we will point you in the right direction.
For manual work, duplicate data, and missing internal tools.
We build the missing web application, workflow, integration, chatbot, AI assistant, dashboard, or internal tool around how your business actually works. You get a scoped deliverable, a clear price, and something your team can use without changing the whole business around it.
Explore Custom Software & AutomationFor small businesses that need a fast, reliable website customers can actually find and contact.
We build websites that load in well under a second, running on modern, security-focused, resilient hosting. From a single fast page that brings in calls and enquiries, to complete multi-page sites with online bookings and payments. We build primarily with Astro and React for performance, using WordPress only when a project genuinely calls for it. We also configure your Google Business Profile, business email, and monthly maintenance so your site stays fast and secure.
For cloud infrastructure, email, security, and the technology your business depends on every day.
We act as the practical technology lead for small businesses that do not need a full-time hire. We plan and implement cloud infrastructure, email, domains, websites, accounts, permissions, shared drives, suppliers, and migrations so the setup fits the way the business runs.
Explore Fractional IT & Infrastructure SetupFor systems that need to keep working after launch.
Systems need small changes after they go live. Staff change, suppliers change, tools change, and the setup falls out of step with the way the business now works. We provide bounded monthly support for fixes, access updates, automation monitoring, documentation, and practical improvements.
Explore Ongoing Systems SupportHow we work
There's no transformation programme here, and no dependency dressed up as a partnership. We find the problem, fix it, write down how it works, and hand you the keys. Or we stay on a monthly retainer, if that suits you better.
We watch how the work really moves, which is never what the process document says. Where does it stop? What gets typed in twice? What only works because Dawn on the front desk remembers the workaround, and what happens the week Dawn is in Portugal?
Then we pick. Whatever costs the most hours or carries the most risk goes first, written up as a bounded job with a price on it. You'll know exactly what you're getting before anyone writes a line of code.
We build it, then put it in front of the people who actually have to use it every day, while it is still cheap to change. They always find things we missed, which is the whole reason they see it in week two rather than at the handover.
You get the working system, clear documentation, and a handover to whoever owns the process. Keep us involved afterwards if it helps. The point is that you do not have to.
Data, kept properly
Compliance is not a badge we bought; it is how the systems are set up on day one.
Data protection is designed in at setup: lawful storage, retention that expires, and access that ends the day someone leaves.
Your data lives in UK or EU regions by default. It leaves only if you decide it should.
Accounts, domains and data can sit with your business from day one, or we can run them for you. Agreed at setup, written down, and reversible either way.
Set up on providers we trust ourselves
Cloudflare
Google Cloud
Google Workspace
Microsoft 365
Bitwarden
OVHcloud
HetznerEverything on this page is a claim
The chat window in the corner is one of the things we build. Tell it what is going wrong. It will ask sensible follow-ups, work out which kind of help fits best, and pass the conversation to us with the useful context already attached. Either way, you have seen the work in action.
What clients said
Every quote below is verbatim and sits on a public profile. Nothing here is written by us.
★★★★★
Easy to work with, fully understood and respected my requirements. Quick delivery, and fast turnaround on any changes I requested.
★★★★★
Professional… good communication skills… solution focussed… I have asked for additional work…
★★★★★
Evangelos did a fantastic job!
